- OperatorNovaForge Ltd
- Established2025
- Total Games14,951+
- Software Providers120+
How to get in touch
For assistance by email, write to support@dragonia-casino.wtf. Please use the email address linked to your account where possible, so your request can be reviewed more efficiently. If you cannot access that address, explain the situation clearly in your message.
You may contact support about matters such as:
- Account access, profile details and verification questions
- Deposit, withdrawal and payment-related questions
- Bonus terms, eligibility and general promotion information
- Technical problems, errors or difficulties using the website
- Responsible gambling requests, including help with account restrictions or breaks
What to include in your message
To help support understand your request faster, include your account email or username, a short description of the issue and any relevant details, such as the time an error occurred or the transaction involved. Screenshots can also be useful when reporting a technical problem, provided they do not show sensitive payment information unnecessarily.
Please avoid sending passwords or complete payment details by email. Support usually replies within 24 hours, although response times may vary depending on the complexity and volume of requests. Send one clear message with the relevant information to help avoid delays.
